Support Center

Get help when you need it with 24/7 support and comprehensive resources

Email Support

Get help via email within 24 hours

support@innovisiontek.com

Phone Support

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+1 (952) 807-1869

Documentation

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Frequently Asked Questions

Click the "Forgot Password" link on the login page and follow the instructions sent to your email.

Email support is available 24/7 with responses within 24 hours. Phone support is available Monday-Friday, 8am-6pm EST.

Yes! We offer data migration services to help you import guards, clients, sites, and schedules from your existing system.

Yes! We provide comprehensive onboarding and training for all new customers, including video tutorials and live training sessions.

Absolutely. We use enterprise-grade encryption, secure data centers, regular backups, and comply with industry security standards.