Privacy Policy

1. Information We Collect

Signalix by Innovisiontek collects information that you provide directly to us when you:

• Register for an account
• Use our security management services
• Contact our support team
• Subscribe to our newsletters or updates

This information may include your name, email address, phone number, company information, and location data for GPS tracking features.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our security management platform
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Ensure the security and integrity of our services

3. GPS and Location Data

For our Professional and Enterprise plans, we collect real-time GPS location data from security guards using our mobile application. This data is used exclusively for:

• Real-time guard tracking and safety monitoring
• Geofencing and patrol verification
• Incident response and emergency services
• Timesheet and attendance verification

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Multi-factor authentication options
• Role-based access controls
• Regular data backups and disaster recovery procedures

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorize us to share specific information
• Service providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing)
• Legal requirements: When required by law, subpoena, or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination, we retain certain information for:

• Legal compliance and regulatory requirements
• Dispute resolution and fraud prevention
• Audit trails and historical records (typically 7 years for business records)

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request your data in a machine-readable format

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your login credentials and preferences
• Analyze site traffic and usage patterns
• Provide personalized content and features

You can control cookie preferences through your browser settings.

9. Children's Privacy

Signalix is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: